Help
Frequently asked
01How are your fragrances priced compared to retail?
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How are your fragrances priced compared to retail?
We curate and resell — our pricing reflects sourcing efficiencies, not lower-quality product. The bottles you receive are exactly as described, sealed, and authentic.
02Are these authentic fragrances?
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Are these authentic fragrances?
Yes. Every bottle in our shop comes from authorized channels.
03How long does shipping take?
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How long does shipping take?
Domestic orders ship within 1–2 business days via USPS Priority. Most orders arrive in 2–4 business days.
04Do you ship internationally?
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Do you ship internationally?
Not yet — currently US only. Sign up for our newsletter and we'll let you know when that changes.
05What's your return policy?
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What's your return policy?
Unopened, sealed bottles can be returned within 14 days of delivery for a full refund. Once opened, bottles cannot be returned for hygiene and authenticity reasons.
06Can I get a recommendation?
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Can I get a recommendation?
Yes — email us at noirpetale.co@gmail.com with a fragrance you've loved before or the mood you want, and we'll send you 2–3 suggestions for free.
07Do you offer gift wrapping?
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Do you offer gift wrapping?
Yes — select "Gift wrap ($5)" at checkout and we'll include a hand-tied ribbon and a card with your message.