Help
Frequently asked
01How are your fragrances priced compared to retail?
+
How are your fragrances priced compared to retail?
We curate and resell — our pricing reflects sourcing efficiencies, not lower-quality product. The bottles you receive are exactly as described, sealed, and authentic.
02Are these authentic fragrances?
+
Are these authentic fragrances?
Yes. Every bottle in our shop comes from authorized channels.
03How long does shipping take?
+
How long does shipping take?
Standard Shipping is a flat $10 within the United States, free on orders over $200, and takes 3-5 business days.
04Do you ship internationally?
+
Do you ship internationally?
Not yet — currently US only. Sign up for our newsletter and we'll let you know when that changes.
05What's your return policy?
+
What's your return policy?
Unopened, sealed bottles can be returned within 14 days of delivery for a full refund. Once opened, bottles cannot be returned for hygiene and authenticity reasons.
06Can I get a recommendation?
+
Can I get a recommendation?
Yes — email us at noirpetale.co@gmail.com with a fragrance you've loved before or the mood you want, and we'll send you 2–3 suggestions for free.